Verifone is redefining retail by enabling frictionless consumer experiences that go beyond just payments. Offering a unified customer experience whether its in-store, in-app, online or wherever your consumers take you, Verifone is leading the way to meaningful innovation and better customer journeys. In version 1.55 and above, Squirrel Host supports multiple instances of one driver. In the case of Datacap4 driver, you can have multiple debit instances running at the same time, which are required if you have more than one Vx810 payment device. From the driver.

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You can connect the Verifone e355 with a Windows PC via USB or WiFi.

USB: Connecting to the Verifone via USB

Download the Verifone Windows Unified Driver from here.
Installing the driver and make sure to select Single device system:
Verify that the Verifone is running in USB Mode as described here and connect it to the PC.
In the Device Manager of the Windows PC, the Verifone should now appear under Ports (COM & LPT) named VX GEN 3 Terminal:
Specify this COM Port when setting up the PayServer.

WiFi-Connectivity: Connecting to the Verifone via WiFi

For WiFi, no Windows-specific setup is required.

Just make sure setup up the network correctlyand to specify the correct IP Address (or Hostname) of the Verifone Card Readerwhen setting up the PayServer.

This article describes how to set up the VeriFone Vx810 with Volante's POS software.

2Configuring Hardware Settings

Installing your Vx810

To begin setup of your Vx810, take your boxed pinpad to the terminal you will be installing it and unpack the hardware. There are two hardware configurations for the Vx810: 'Direct Host' mode, whereby your pinpad is connected to your venues' network and communicates directly with your payment provider, and 'ECRi Pass Through' mode, whereby your pinpad is connected directly to the terminal.

Direct Host Setup

If you are using the Direct Host configuration, you will need the included Ethernet dongle and power cord, as well as a CAT5 cable to connect your dongle to your network. To install your pinpad, begin by connecting the dongle to your network using the CAT5 cable and the '10BaseT' port on the dongle, and then plug in the dongle's power supply. Once this is done, secure the dongle somewhere near the terminal so that it isn't in any danger of being disconnected or strained during normal use of the pinpad. Finally, use a small screwdriver to remove the socket panel from the back of the Vx810 pinpad and plug in the dongle connector. Replace the panel over top of the connector and screw it firmly into place:

Pass Through Setup

If you are using Pass Through mode, you will need the included serial connector and power cord, as well as any adapter you may need to connect this to your terminal. To install your pinpad, simply plug the serial connector and any required adaptors into the back of your terminal, and connect the serial port to the included power supply. Then use a small screwdriver to remove the socket panel from the back of the Vx810 pinpad and plug in the other end of the serial connector. Replace the panel over top of the connector and screw it firmly into place:

Configuring Hardware Settings

Once you plug in your pinpad to a 'powered up' connection, the pinpad will begin it's boot sequence. A variety of error messages may appear during this sequence; this is normal. Once your pinpad has finished booting, the 'Welcome' screen will display. It is at this time you may begin configuration.

Quick Setup

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To start off, you must go to the VMAC boot screen and run the POSPAD quick setup. To do this, press the (CORR) and (1) buttons SIMULTANEOUSLY on the pinpad from the Welcome screen, and enter the default password, 123456. You are now at the boot screen from which the pinpad applications are started, shown below. Select the POSPAD option, and, before the application is done loading, press the (ALPHA) and (8) buttons on the pinpad simultaneously. If you did this correctly, you will now be at the first prompt of the Quick Setup wizard. Select the wizard settings as follows:

Select your desired language.
Select 'PCI' if you are using the Direct Host configuration, or 'INT' if you are using the Pass Through configuration. (Use Direct)
Select your communications type (just use 'RS232' if you are using the Direct Host configuration)
Select your baud rate (just use '19200' if you are using the Direct Host configuration)
Select your data format (just use '7b EVEN' if you are using the Direct Host configuration)

After Quick Setup has completed, the pinpad will return to the welcome screen.

General Setup

You are now ready to configure more advanced options on your pinpad. From the Welcome screen, press (CANC) and (3) simultaneously on the pinpad, and enter the password 123456. You are presented with a plethora of options from the settings menu.

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You are advised to ONLY change the settings that are discussed here, as Volante has been configured with all other settings at their factory default values. Altering settings not mentioned below may result in improper operation of your pinpad.

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Tips: Tip settings can be found under the 'Terminal' section. To prompt the user to enter tips, you must set 'Tip Processing = On'. Note that there are two tip modes: 'Basic' and 'Enhanced'. For Basic tip entry, where the user is simply prompted to enter a tip amount, set 'Tip % nn.nn = 0', and set 'EnhancedTipProc = Off' from the 'Merchant' section. For Enhanced tip entry, where the user can enter a tip amount or has the option of using a number of prespecified percentages, use the same settings as Basic with 'EnhancedTipProc = On'. Then set the 'Sug Tip%' values in the 'Terminal' section to specify the options you want to give the use (you must set these in the order Sug Tip 1 < Sug Tip 2 < Sug Tip 3). You can also set 'MoneTipNone = On' to give the user the option of entering no tip.

Configuring Internet Settings (Direct Host mode only)

If you are using the Direct Host configuration, you will need to configure the network settings of you pinpad. To do this, enter the boot screen once more by pressing (CORR) and (1) simultaneously from the Welcome screen, enter default password of 123456 - ok. Then press (2) from the boot menu to enter the Ethernet CommServer menu:

This menu contains everything you need to set up and test your pinpad connection. To begin, open the 'Ethernet Config' menu on the far right hand side (hit button under the calculator looking icon). Then choose IP section, and configure the fields as follows:

IP Settings: Set this to 'Static'
IP Address: Set this to a unique IP that is not used by any other device on your network. To make '.' characters, enter a 1 and use the (ALPHA) button to cycle to the period.
Subnet Mask: Set this to the same address used by other devices on your network.
Gateway IP Address: Set this to the same address used by other devices on your network.
DNS1 IP Address: Set this to the same address used by other devices on your network.
DNS2 IP Address: Set this to the same address used by other devices on your network.

NOTE: The port value on the Vx810 cannot be configured. It always takes the default value of 1.

Once you are done configuring these fields, you may exit this menu. You may also need to configure the Diag and Setup as specified by your payment processor, but most likely you can leave the rest of the settings in the Ethernet Config menu alone. Press the (CANCEL) button to return to the main screen.

Now that your IP has been set, you may proceed to test your configuration in the Diagnostics menu (second from the bottom right, the wrench and hammer icon). Select 'Troubleshoot' and the pinpad will ping al